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SaskPower warning of billing scam

Posted on 17 March 2022 by Prairie Post

SaskPower has been made aware of an email scam currently being sent to SaskPower customers. In the email (sent from an email address not associated with SaskPower), customers are told that there is an issue processing their last SaskPower bill and are told to log in to MySaskPower to submit payment immediately.

The email then directs customers to a fraudulent MySaskPower login page. Upon entering their credentials, customers are then prompted to enter in their credit card information.

Any customer who has followed this link and submitted their credit card information should contact their credit card issuer immediately. They should also call SaskPower Customer Service (888-757-6937) immediately to have their MySaskPower credentials reset.

SaskPower offers the following tips to protect against email scams:

  • Always check the “from” email address when you receive an email claiming to be from SaskPower and ensure it is actually from SaskPower
  • Always check the links in emails claiming to be from SaskPower and ensure they are pointing to a legitimate SaskPower website
  • Routinely change your password and never reuse a password from a different site
  • When in doubt, call SaskPower customer service to confirm the email was legitimate

For more information on scam prevention, visit http://www.saskpower.com/scams.

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